SZ.chat - Automate Processes with Integration via REST

Modified on Fri, 28 May, 2021 at 12:42 PM

Everything you need to know about REST integration in your centralized service tool SZ.chat from Fortics.

Watch the video and any questions you still have with our technical support will be happy to help you.

Use the information below to replicate the integration shown in the video.

Integration APIs documentation

1 - TEST DATA

CNPJ without debits - 99.999.999/0001-99

CNPJ with debits - 99.999.999/0002-99

Token - tokendeexemplo

2 - CRM

Query endpoint - https://edison-research.uc.r.appspot.com/sample/crm/consulta

Method - POST

Authentication method - token in header

JSON Request

```JSON
{
  "cnpj": "99.999.999/0001-99|OBRIGATORIO"
}

```

Successful return

```JSON

{
    "Cidade": "Santa Fé",
    "Estado": "SP",
    "Logradouro": "Av. das americas, 2000",
    "Name": "Empresa de modelo 1",
    "cnpj": "99.999.999/0001-99",
    "pendencias": [],
    "status": "OK"
}

```

Unsuccessful return

```JSON

{
    "Cidade": "Santa falta de pagamento",
    "Estado": "SP",
    "Logradouro": "Av. europa, 1000",
    "Name": "Empresa de modelo 2",
    "cnpj": "99.999.999/0002-99",
    "pendencias": [
        {
            "ano": "2020",
            "mes": "Abril",
            "valor": 10000
        },
        {
            "ano": "2020",
            "mes": "Janeiro",
            "valor": 20000
        }
    ],
    "status": "pendente"
}

```

3 - SERVICE DESK

Query endpoint - https://edison-research.uc.r.appspot.com/sample/servicedesk/ticket

Method - POST

Authentication method - token in header

JSON Request

```JSON

{
    "cnpj": "99.999.999/0001-99|OBRIGATORIO",
    "Problem": "OBRIGATORIO"
}

```

Return

```JSON

{
    "date": "14/05/2020",
    "id": 29008,
    "status": "Ticket criado",
    "ticketTitle": "não consigo me logar"
}

```

4 - EXAMPLE SCRIPT

() => {
    let saldo = 0;
    data = JSON.parse(VAR_ENTRADA);
      data.pendencias.forEach(el => {
         saldo = saldo + el.valor;
      });
  
    return saldo;
  };