1 - Improvements

• 5301 - Implemented "Remote Access" feature for partner license;

2 - Corrections

• 6491 - Fixed problem to download .pdf file from the monitoring screen;
• 5973 - Fixed bug in the operation of the keep-alive feature;
• 4787 - Fixed bug that left contact with session stuck;
• 5474 - Fixed divergence in storage table values;
• 5764 - Fixed a problem with the channel listing on the message template screen;
• 6403 - Fixed problem to change agent screen background;
• 6397 - Fixed bug in the event "Service finished" of the receptive API;
• 5824 - Fixed bug in redirection due to time limit and data entry attempts;