✨New Allow selection of multiple RESTs in Copilot configuration: It is now possible to associate more than one Copilot-type REST per team in Settings &g...

✨New Recent Contacts API: A new API has been created to list the most recent contacts, with the /contacts/recentsendpoint. You can now get information a...

✨New Adjustment to the colors of the service completion pop-up: The colors of the confirmation fields in the service completion pop-up have been changed...

✨New Filter updated_at added to the contact query API: The new filter update_at has been added to the contact query API to return the date of the ...

✨New Change in colors of the service completion pop-up in Webchat: Now the service completion modal for this channel can have its own customized c...

✨New Added hash of backup documents to the audit report: The audit report now records the hash of the backup files generated during the storage cy...

✨ New Major performance improvements have been implemented in the system core. ✅ Fixes 11801 - Fixed the issue that prevented the email ...

✨New Integration of Generative AI with TTS in the flow: TTS (Text to Speech) functionality was added to the service component. With this integrati...

✨New Audit: It is now possible to monitor the creation, editing and deletion events of message models in the audit report, ensuring greater tracea...

✨New Cursor on agent screen: Now, when new messages from the contact are received while the agent is typing, the cursor will remain at the current...