1 - Improvements


  • 6705 - Implemented "Status" submenu inside "Help" menu;


2 - Corrections


  • 7315 - Fixed display problem of contact waiting/answering;
  • 6600 - Fixed problem to access logs with partner user;
  • 6611 - Fixed error to save stream with component "Go to stream";
  • 6577 - Fixed problem with automatic targeting;
  • 6807 - Fixed problem in partner user ACL;
  • 7065 - Fixed problem with error 500 return when sending a message through the API;
  • 5977 - Fixed problem with call transfer;
  • 6266 - Fixed listing agents in alphabetical order in reports;
  • 6945 - Fixed batch sending report listing;
  • 7000 - Fixed email notification on agent screen;
  • 6907 - Fixed high database processing;
  • 6479 - Fixed sending a predefined message in a disorderly way;
  • 6987 - Optimized "REST" feature;
  • 6119 - Fixed difficulty editing contact in the queue;
  • 6551 - Fixed difficulty to download .xlsx media on the agent screen;
  • 6806 - Corrected naming of partner and remote user within the audit report;
  • 6125 - Fixed problem to add 0800 number on the platform;
  • 6601 - Fixed editing partner user password;
  • 5694 - Fixed already deleted agent display within teams;
  • 6257 - Fixed conversation preview in sentiment analysis report.