1 - Improvements



  • 10013 - Implemented the possibility of adding captions to photo and video returns through the REST component.


  • 10088 - Service note field inserted in Premium Reports.



2 - Corrections


  • 10006 - Adjusted informative captions for fields within the team.


  • 9826 - Fixed an error that made it impossible to clone certain flows.


  • 9808 - Fixed an error that made it impossible to close monitoring calls.


  • 9369 - Fixed an error that incorrectly displayed the number of contacts in contact with agents.


  • 8969 - Fixed a behavior error that impacted the duplication and creation of additional fields when importing batch send contacts.


  • 8909 - Fixed chat behavior between agents that constantly went to the top of the conversation when exchanging messages with other agents.


  • 8658 - Fixed channel filter in the conversation history on the agent screen.


  • 8356 - Adjusted the behavior of the "privacy" filter in the audit report.