1 - Implementations


 

  • Implemented the optional and configurable Google Translator integration feature in order to perform the translation of text messages from channels to other languages.



  •      Implemented the customization and visualization of WebChat V2 on the platform.

 

  

2 - Improvements

 

  • Added a new column with email (LOGIN) in the agents authentication report;

 

  • Modified the ordering behavior of flow components;

 

  • Added the "time" option for flow components;

 

  • Modified the behavior in the NPL regarding the targeting of the "Invalid Option" situation with immediate forwarding to DIALOGFLOW.

  

3 - Integrations

 

  • Added Phoenix integration on the SZ.chat platform with the following features:


- Open called; 

- Consult client;

- Consult protocol;

- Send ticket;

 

4 - Corrections

 

  • Fixed bugs and made adjustments related to performance of the SZ.chat platform;